Hi Jansi
Thanks for your reply. I was able to selet 'In Process' from the list accordingly. However, I'd like rather make it automatically to avoid any user error related.
Btw, would you mind if you can specify in which action profile and condition I should change further?
In the Action Defination, compare to the standard one, I only have deactivate below definations due to an issue detected and unnecessity. And it didn't work as well though I activated it in temporary for a test.
- ZMIV_VAR_STAT_1STLEVEL ; Set Status 'Sent to 1st Level'
- ZMIV_VAR_STAT_1STLEVELA ; Set Status 'Sent to 1st Level' Automatically
In the Define Condition, I don't know in which action and profile I should configure with what value exactly. Evenmore, I cannot find any action definition among available list. Most of them look like send or forward to SAP/External Service Desk or E-mail.
Best Regards,
Seong Do